videos

Here you can view our IT and Business Videos. Tutorials, Explainers and Custom Videos!

Full transcripts are shown to the right of the video, along with any suggested links. You can keep up to date with all video releases by finding Laurence on LinkedIn!

IT Video Business Card for Jalapeno

IT Video Business Card for Jalapeno

I think that there seems to be a sort of school of thought that speaking to IT people can be an expensive proposition. It’s not if you speak to us early enough in the process. My name is Laurence Childs, I’m the director of Jalapeno Business Services. Jalapeno...

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IT Video Business Card for Jalapeno

What can I do to counter ransomware?

I’m Laurence Childs from Jalapeno Business Services. There’s not a lot you can do to counter ransomware because once you know you’ve got it, you’ve got it. It’s a bit like a cold really, all you can really then do is try and treat the symptoms and recover from it....

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IT Video Business Card for Jalapeno

How can I notice dodgy emails?

In a lot of cases the grammar is bad, the spelling is bad, the way they’re laid out is bad. Some of them are very, very good, but the vast majority of them are really quite bad. Look at the email address it’s come from, look at the web links they’re trying to send you...

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IT Video Business Card for Jalapeno

Ever had a problem with your printer?

Maybe your printer was broken, maybe it was faulty, or it was telling you that it wanted blue ink to print a black and white document. We’ve all had problems with printers at one time or another. Recently a new client of mine sent me an email: “Laurence, the printer...

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IT Video Business Card for Jalapeno

Ever had a problem with your printer?

Maybe your printer was broken, maybe it was faulty, or it was telling you that it wanted blue ink to print a black and white document. We’ve all had problems with printers at one time or another. Recently a new client of mine sent me an email: “Laurence, the printer...

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IT Video Business Card for Jalapeno

Who Is Best?

Traditional antivirus packages are pattern matching. A virus file will come in and it will have certain characteristics in that file. And your antivirus will look at it. Look at the first, 10, 20, 40 bytes of that file and say it matches this virus, I’m going to...

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IT Video Business Card for Jalapeno

What is “Social Engineering”?

Social Engineering is something that shows up often when talking about hackers and hacking. A piece of nasty software isn't always the way you can get in trouble, sometimes people use something called Social Engineering. In order to gain access to something that you...

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IT Video Business Card for Jalapeno

Is Antivirus still relevant in 2020?

2020 is here and with more business receiving malware, scams and ransomware. You need to be protected. There's so many different antivirus packages in the market, from Norton to Avast. While these packages historically have been excellent, there's a new type of...

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