Testimonials

Barry Starling
Barry Starling
1647615971
If you are looking for an independent IT solutions provider, these guys are friendly, helpful, proactive and, most importantly, answer the phone!
Marie Ellis
Marie Ellis
1604503057
Jalapeno have helped us set up our IT solutions to run in the smoothest way, they're great at helping with any problems we experience with the office IT software or hardware, and they give me peace of mind that my business's IT is safe, secure and operating in the best way.
Memes BTW
Memes BTW
1602762592
Laurence and team couldn’t do enough to ensure we had exactly what we needed and at prices that reflect our small charity.Any issues are constantly dealt with quickly, professionally and always resolved.
Neil Storey
Neil Storey
1602753252
Fast and Friendly service, highly recommended to sort out any it issues.Yet another solution resolved with ease, great to be able to deal with a company that cares for my company
Peter Gimbel
Peter Gimbel
1602752687
Always happy to help and problems solved with the minimum of fuss. Jalapeno Business Services are an integral part of our business.
Mr Tax Ltd
Mr Tax Ltd
1602751757
Amazing service! Always on hand when we need them. Very quick to deal with any of our IT issues and get us back up and running. Highly recommend!
Tim Lobley
Tim Lobley
1602751517
Great service from Jalapeno. Always help out instantly and never failed to resolve our problems.Thanks Laurence.
RICHARD WILLOWS
RICHARD WILLOWS
1602751310
Quick to helpVery professional solutions.
Jim Boyle
Jim Boyle
1602751125
If you want first class IT support then I would highly recommend Jalapeno to all. My experience working with them is nothing but positive.
Jennifer Wilson
Jennifer Wilson
1598693723
Jalapeno helped with the IT when i set up my own business, they dealt with everything i would need and are on the end of the phone whenever i have a question. Highly recommend.
Ian McKellar
Ian McKellar
1598601561
Laurence and the team offer a very efficient and professional service. I would highly recommend them.
Suzy Walgate
Suzy Walgate
1598548519
Highly recommend Jalapeno Business Services - thank you!
Will Slater
Will Slater
1598529400
My PC was getting very slow speeds when every other device on the network was fast, and after much frustrating experimentation I called Ethan at Jalapeño. He was great, and fixed the problem after taking me through diagnostics over the phone and establishing what was wrong. It's now up to full speed, which is brilliant. Trustworthy, fast and friendly help at a reasonable cost, highly recommended.
chris carson
chris carson
1598525658
Laurence has been invaluable in providing us with his support and expertise over the last few years, keep it up!
Jason Sharp
Jason Sharp
1598521014
We have dealt with a couple of IT companies in the past, but have found Laurence and his team exceptional
Robert Horwich
Robert Horwich
1598520310
A great company to work with, nothing is too much trouble and we get support either on line or in person.Ideal.
Lucy Painter
Lucy Painter
1591089616
We've used Jalapeno to support our business for the last few years - responsive when something is urgent, but recently they reviewed our Office 365 set up and have moved us onto a subscription which gives us everything we need AND saves us money. Great result, great service (and Ethan is very patient with those of us who don't fully understand the technology!)
Richard Whall
Richard Whall
1588760389
I met Laurence Childs of Jalapeno Business Services via Linked In and then had cause to ask for help and advice. He was highly responsive and knowledgeable so have no hesitation in recommending Jalapeno Business Services.Richard Whall. Former MD of BCM and NED for Rainbows Hospice.
Echo
Echo
1568022028
Highly recommended service. Quick, friendly and knowledgeable, will definitely use again.
Gabrielle Mole
Gabrielle Mole
1566303516
Friendly, quick and reliable service. Would highly recommend to sort out any it issues.
Andrew Stafford
Andrew Stafford
1547136436
Jalapeno have managed our business IT for a number of years now. Service levels are second to none and I'd recommend them to any business who needs to keep their IT systems functioning effectively.
Ben Manning
Ben Manning
1535914644
Very professional service. Extremely knowledgeable. Would highly recommend.
Whenever I want to scream at my PC Laurence and the team make me calm again. Nothing is too much trouble, work is carried out quickly and then the explanation received is in an understandable manor not the usual tech speak! I wouldn't hesitate to recommend Jalapeno to anyone.
Mark Bletcher
Mark Bletcher
1492186586
I had a laptop which was running slow. Very quickly it was sorted making it usable again. Excellent product knowledge is very apparent and for a fair price too. Very happy to recommend to others.
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Elite Accounting Services
Since moving to Jalapeno Business Services we have a more stable IT set up.  I really value the advice and support I receive from Laurence and his team, as they give me confidence that I am getting the best information in order to run my business IT in the best way.   They have the knowledge and skills to advise me on software, as well as hardware issues, and anytime we have had any queries they have been dealt with swiftly and efficiently.  I would recommend using Jalapeno Business Service for your business’s IT support needs.

Marie Ellis FCCA

Anna Richards
Jalapeno have helped a number of times with technical support when the problem was beyond my skill set – always pleasant and professional, with technical knowledge that without exception solved all the issues. Wouldn’t hesitate to recommend their services.

Anna Richards

Chichester Produce Ltd
All issues resolved within a 24 hr period, mostly done there and then. Great working ethos.

Peter Gimbel

Newark Emmaus Trust
Just a short note to say thank you for the excellent service Jalapeno Business Services provided during our recent move into the new offices. The installation of the new cabling was neat, tidy and good quality and your service was value for money.
The actual move of the existing computers and associated equipment was well coordinated and we particularly liked your flexibility working closely with individual team members to provide a smooth transition.
We will certainly be using Jalapeno Business Services in the future and would recommend you.

John Hudson Deputy Manager

Dowling Civil Engineering
Very happy with the service we receive from Jalapeno and already recommended Jalapeno to another company.

Leeann Townhill

Retford Golf Club
Always answers queries promptly and efficiently.

Diane Moore

Range Communications
We have moved over to Jalapeno for their IT services recently and am not disappointed.

Angela Richardson

Future Prospects
Jalapeno Business Services has been instrumental in the set up and support of IT hardware and software for Future Prospects and we are very confident not only their abilities, but also their commitment to supporting our business.

Simon Gabbitas

Tuffnells Parcels Express
Jalapeno were very knowledgeable in the area in which they were consulted on which allowed for a quick and successful handover once the work had been completed.

David Dunhill

JJ Moffs Independent Book Publisher Ltd
Having met Laurence some months previously at a networking meeting I resolved to talk to him about my computer network. Predictably, as is often the case, the daily challenges of running a small business got in the way and I didn’t. So when things went wrong I didn’t expect a speedy response. However, as busy as they were, that’s exactly what I got. Jalapeno understood the issues immediately (which was more than I did) and resolved them in record time. They spoke to my hosting company on my behalf, put things in place and had things back up and running again quicker than I could have possibly expected. Efficient, ultra profession, extremely knowledgeable, helpful; a brilliant and cost effective service from beginning to end. I wouldn’t hesitate to recommend Jalapeno.

Jane Moffett

Firecracker-UK
I’ve used Jalapeno Business Services for many years to support my businesses IT & technology systems. The service they’ve provide is exemplary. Laurence and all the staff at Jalapeno go above and beyond to help sort your IT problems. On many occasions, I’ve rung in a panic as something has gone wrong with my IT and they manage to calm me down and fix the problem without too much trouble, I’ve recommended them a few times when connects have asked for reliable IT providers and will continue to do so in the future. Thank you.

Rachel Linstead

Yours 4 A Day Ltd
We recently started working with Jalapeno Business Services on improving our companies cyber security and also improving our internal IT systems.
I have found Laurence to be very professional and to possess the rare abilities of listening to and understanding our business needs, asking the right questions, thoroughly analysing and explaining problems and providing detailed and relevant advice. This has been invaluable to us in improving our IT systems, our own knowledge and also in helping to shape the way the business operates.
I would not hesitate to recommend Jalapeno Business Services.

Simon Allen, Director

Allenby Training Services Ltd
We can’t thank Laurence and the Team at Jalapeno enough for the help and guidance they have given us and are continuing to do.
The difficult transfer of our systems was a daunting task for us at Allenby. However Laurence took us through every process with ease. Everything was explained in terms we understood.
To be fair due to circumstances beyond our control if it wasn’t for Laurence going over and above what we expected, our business would have come to a standstill. We would definitely recommend Jalapeno to anybody looking for an honest reliable service, with old fashioned values where customer service and communication come first.

Margaret Clarke

Mr Tax
Always on hand when we need urgent support. Have always been able to deal with our IT issues and have recommended improvements to systems when needed. Wouldn’t want to be without them!

Steve Morfill

Ashfield Extrusion Ltd
The main worry that we had before working with Jalapeno was that they were taking over from another I.T. company who had been working with us previously – how would Jalapeno ensure a smooth transition? This worry was allayed by meeting with Laurence and him systematically documenting our systems and relevant passwords etc. What we like most about working with Jalapeno is the way that Laurence is able to explain issues in layman’s terms i.e. not in techno-speak! Yes we would recommend Jalapeno because of the above and the fact that they offer a ‘one-stop’ solution for all our I.T. issues and requirements.

Andy Bennett

Lightning Training
Laurence is a life saver. My 2 month old Surface tablet had a melt down in the middle of a training course. Instant PANIC. I took it to Laurence on the Friday & he had it back to me on the Tuesday, fully functioning!! Instant CALM. Great service, if you need IT help, call Laurence!

Sheena Whyatt

T Balfe Construction Limited
I would like to recommend Jalapeno Business Services to any company, based on the very satisfying business relationship we have with them. In times of need their response times and support have been second to none. I have no hesitation that Jalapeno have all the right attributes and skills to be considered for a Newark business award winners title.

Shaun Balfe

Pneu-Therm Ltd
Laurence was highly recommended to our SME and offered us a tailored solution that resolved an IT issue that we had been experiencing for over 6 months. He is knowledgeable, professional, time efficient and Customer lead, all vital skills when dealing with SME with no onsite IT specialist. Resolved all our queries and blips, which can always be expected when new IT is introduced into an existing dated system, efficiently. Highly recommended.

Lynne Jones

Warner’s Tiling and Bathrooms
Fantastic service from consultation, throughout the project and completion of works.

Billy Warner

Plan It Design
As a small business we have worked with Jalapeno for well over 4 years and it works very well for us. We have always found the team to be polite, prompt and understanding of our requirements. Technical support is given in a language that we understand and they always offer efficient solutions to our issues. We value their input in making our business work!
We would definitely recommend Jalapeno to our business and personal colleagues.

Plan It Design

Warners Tiling and Bathrooms
As a small business with very little IT know how, Jalapeno Business Services has been a life line for us. Laurence, a very likeable chap, provided practical and affordable advice to resolve our issues within days, we cannot thank him enough…he even entertains our ongoing trivial IT questions! Jalapeno Business Services is now our go to business for any IT/computer issue and we cannot recommend them enough.

Azra Swandle

L J Builders
Great professional service with prompt response time.

Adrian Dix

Food Sector Construction Limited
We have used Jalapeno for over 4 years and never encountered any problems, no job is too much bother whether a problem with our laptops, printers or hard-drives. Jalapeno are easy to communicate with and answer any queries we have, they are welcoming and easy to do business with. They are reliable with a quick turnaround and at a competitive price. It also does not make one difference that they are not a local company to us as they can either talk you through step by step or just simply log onto your computer and have a look what the problem is, as we are a fast, busy company this is far more easier for us. We highly recommend Jalapeno for any PC set up or repair issues!

Jade Tatam

Mill Associates
We have only recently started to use Laurence’s services; our previous IT support was no longer up to the task, and since our business is centred around the IT system it was vital we found a good replacement.

David Crossland

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We ask Jalapeno Business Services to help out when a persistent red warning light appeared on our server. They provided a very professional, expert service and came out to visit us very quickly to establish the nature of the problem.

Andrew Stafford