Six common IT challenges for fast-growing businesses
Extended periods of rapid growth are positive for most businesses, as it means that the business is acquiring new customers, which is driving increased revenue and better business outcomes. Whilst these periods are exciting and necessary for the longevity of a...
How Azure Virtual Desktop solves common business challenges
What is Azure Virtual Desktop? Azure Virtual Desktop (AVD) is a virtual desktop interface (VDI) solution that is deployed through Azure that allows users to access Windows 10/11 and all the necessary applications, from anywhere, on any device. The technology can also...
How your business can make the most of the modern workplace
Throughout history, the concept of an ideal workplace has constantly evolved, from the Action Offices of the ‘60s to the rise of office cubicles and the introduction of computers in the ‘90s, and the recent adoption of remote and hybrid working. Novel technologies...
Windows 11: Is now the right time for your business to upgrade?
Microsoft’s Windows 11 has now been available for a month, and many users have already made the upgrade. There are a myriad of new features introduced in Windows 11 that have both consumers and businesses excited, especially as the operating system is designed for...
What is Data Loss Prevention? Why is it essential for your business?
Whilst data threats and leakages can occur in any organisation, it is small-to-medium businesses (SMBs) that are most susceptible to data loss incidents. Indeed, cybercriminals often target smaller businesses as ‘low-hanging fruit’ as a mixture of inadequate security...
Are you getting the most value from your cloud investment?
In 2022, European companies are dedicating an average of 25% of their IT budget to hosted or cloud-based services. Moving workloads to the cloud has many benefits for businesses, however, cost savings are always high on the agenda when businesses are considering...
Benefits and challenges of outsourcing IT services
Due to a number of factors, including the current digital skills shortage, many businesses have decided to outsource their IT services requirements. Especially for smaller businesses, or businesses that are rapidly growing, outsourcing your IT to a company such as...
How businesses can move to a paperless future
In the past, all businesses were reliant on paper processes and printing for day-to-day operations. Over time, as businesses have implemented new technologies, they have also reduced their paper consumption, and the move to remote and hybrid work has only further...
Video Testimonial – James Barker
My name is James Barker and I’m the Head of Finance of Mercia Social Care. Since Jalepeno have taken over and now have the full backlog of everything that we do, everything is very straightforward. So we can communicate with Laurence and Ethan and as soon as we can...
Hacking Humans: How to protect against social engineering attacks
When considering attack methods a cybercriminal may use to gain access to a network or business’s IT system, the most obvious are cracking passwords, hacking computers or exploiting software vulnerabilities. However, when businesses are trying to increase their...
Video Testimonial – Mark Brown
Video Testimonial – Ben Manning
What can I do to counter ransomware?
I’m Laurence Childs from Jalapeno Business Services. There’s not a lot you can do to counter ransomware because once you know you’ve got it, you’ve got it. It’s a bit like a cold really, all you can really then do is try and treat the symptoms and recover from it....
How can I notice dodgy emails?
In a lot of cases the grammar is bad, the spelling is bad, the way they’re laid out is bad. Some of them are very, very good, but the vast majority of them are really quite bad. Look at the email address it’s come from, look at the web links they’re trying to send you...
Ever had a problem with your printer?
Maybe your printer was broken, maybe it was faulty, or it was telling you that it wanted blue ink to print a black and white document. We’ve all had problems with printers at one time or another. Recently a new client of mine sent me an email: “Laurence, the printer...
Who Is Best?
Traditional antivirus packages are pattern matching. A virus file will come in and it will have certain characteristics in that file. And your antivirus will look at it. Look at the first, 10, 20, 40 bytes of that file and say it matches this virus, I’m going to...
1 Simple Tip To NEVER Get Scammed!
Scam emails are a threat to everyone nowadays. Everyone has heard tales of a fake email from your bank account leading you to give away your bank details, or even a business owner promising a huge profit if you invest in their products. Phishing and Spam emails have...
How Can I Protect My Business From Cybercrime In 2021?
Ransomware gangs will reportedly conduct more financially motivated cyberattacks next year. Why this is happening? How can we predict future movements of these criminals? What does all this even mean for you? In 2021, Financial cybercrime will evolve. Researchers...
The 2021 State of IT – What it means for you and your business?
SWZD Recently released an important annual report on IT Budgets and Tech Trends. There's a lot of heavy information in these reports, so we've summarised the most important fact for you to check out. Businesses expect to increase cloud and managed services spending in...
MacOS Update November 2020
As of the Microsoft 365 for Mac November 2020 update, macOS 10.14 Mojave or later is required to receive updates to Word, Excel, PowerPoint, Outlook and OneNote. If you continue with an older version of macOS, your Office apps will continue to work but you will no...
How to prevent bad habits when returning to the office
Returning to the office again after a few months of home working is probably giving millions of workers a sense of relief and nervousness. Roughly 44% of working adults have had to turn their living spaces into makeshift offices; this demonstrates just how impactful...
What’s your plan for flexible working?
As the world reopens, it becomes apparent that many businesses are reluctant to revert fully to pre-COVID operations. Flexible working is being widely adopted for the longer term, despite governments encouraging a return to the office. Social distancing has been...
Control your cloud spend with Microsoft Azure Plan
The way in which businesses are adopting technology has changed rapidly, particularly in the last 6 months. As we navigate the ongoing COVID-19 pandemic, many companies have taken the leap to permanently migrate their on-premise IT infrastructure to the cloud...
The phone system that follows you anywhere
The working world as we know it has changed. Few employees now work full-time at an office desk, instead operating more flexibly; from home or on the go. For businesses whose employees are splitting their time between office and remote working, the need for a more...
Build a complete remote working solution with Microsoft
Returning to the office probably feels great for many temporary home workers who believe that their office desk set-up can’t be replicated. Getting back to the full office set-up is perfect for the right now, but we are facing uncertain times and contingency...
Cloud spend set to soar this year, but what about security?
It will come as no surprise that global spend on cloud technology is going to be much higher this year compared to previous years. Businesses globally have had to adapt to a world where remote working is more of a necessity than a flexible alternative, and things...
Why Microsoft Teams is winning in the remote working era
Ever since the world went into lock down, businesses and employees stuck at home have been relying on internet-based video calling platforms. Does the term ”Teams” ring any bells? Microsoft has taken full advantage of the home working phase when it first surfaced in...
One in three Britons targeted by COVID-19 scams
With coronavirus never out of the news and concern for protecting self, family, livelihood and business the main priority, scammers are increasingly using Covid-19 as their hook. The legal charity, Citizens Advice, is reporting a 19% increase in visitors requesting...
Best Password Practices for 2020 – How To Protect Your Account!
We've had a lot of questions recently about cybersecurity and changing passwords, so we thought it would be a good idea to put some information together about the best practices for protecting passwords for your business. People often think that they're great at...
Protecting your business from cyberattacks post-COVID-19
Following the most recent government announcement further relaxing the lockdown measures in the UK, thousands of businesses are re-opening and returning to offices. But, with so many businesses getting their systems back up and running at full capacity again,...
