Articles

Four steps to creating a comprehensive disaster recovery plan

Four steps to creating a comprehensive disaster recovery plan

Ransomware attacks are becoming more frequent, and it is expected that a business will be attacked every 11 seconds by the end of 2023. Based off this statistic, it is no longer a case of ‘if’ your business will fall victim to a cyberattack, it is a case of ‘when’....

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What is a CRM and how can it help your business?

What is a CRM and how can it help your business?

What is a CRM and how can it help your business? Regardless of the size of a business or the industry it operates in, the key to a business’s growth is its customers. For a business to be successful it needs to manage their customers effectively and efficiently. For a...

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Business Intelligence: 5 ways businesses use Power BI

Business Intelligence: 5 ways businesses use Power BI

As businesses become more technology reliant for day-to-day operations, they collect and create massive amounts of data. Visualisation and analysis of this data can transform the way businesses make strategic decisions. However, the sheer amount of data can pose a...

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Double Zero-Day in Chrome and Edge

Double Zero-Day in Chrome and Edge

If you use Google Chrome or Microsoft Edge on your computer, stop what you're doing and update your browser. As reported by security blog Sophos Security, Google announced that a zero-day exploit has been found in Google Chrome that could allow hackers to perform...

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How SMBs can benefit from an eSignature solution

How SMBs can benefit from an eSignature solution

Small and medium businesses are constantly looking for ways to deliver excellent customer service, whilst saving time and money. To achieve these goals, businesses look towards digital technologies to transform the way they work. An example of this is an eSignature...

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Why businesses should implement single sign-on (SSO)

Why businesses should implement single sign-on (SSO)

Businesses typically have subscriptions to many different cloud services, including everything from Microsoft 365 products to workforce management software. With so many cloud services requiring unique login credentials, employees often reuse passwords between...

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7 ways Dynamics 365 Business Central can help SMBs

7 ways Dynamics 365 Business Central can help SMBs

Many small and medium businesses struggle with connecting software, systems, and processes effectively. This can make it difficult to see the whole picture of a business and it can lead to a lack of efficiency and slow business growth. Enterprise Resource Planning...

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Six common IT challenges for fast-growing businesses

Six common IT challenges for fast-growing businesses

Extended periods of rapid growth are positive for most businesses, as it means that the business is acquiring new customers, which is driving increased revenue and better business outcomes. Whilst these periods are exciting and necessary for the longevity of a...

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How Azure Virtual Desktop solves common business challenges

How Azure Virtual Desktop solves common business challenges

What is Azure Virtual Desktop? Azure Virtual Desktop (AVD) is a virtual desktop interface (VDI) solution that is deployed through Azure that allows users to access Windows 10/11 and all the necessary applications, from anywhere, on any device. The technology can also...

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How your business can make the most of the modern workplace

How your business can make the most of the modern workplace

Throughout history, the concept of an ideal workplace has constantly evolved, from the Action Offices of the ‘60s to the rise of office cubicles and the introduction of computers in the ‘90s, and the recent adoption of remote and hybrid working. Novel technologies...

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Are you getting the most value from your cloud investment?

Are you getting the most value from your cloud investment?

In 2022, European companies are dedicating an average of 25% of their IT budget to hosted or cloud-based services. Moving workloads to the cloud has many benefits for businesses, however, cost savings are always high on the agenda when businesses are considering...

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Benefits and challenges of outsourcing IT services

Benefits and challenges of outsourcing IT services

Due to a number of factors, including the current digital skills shortage, many businesses have decided to outsource their IT services requirements. Especially for smaller businesses, or businesses that are rapidly growing, outsourcing your IT to a company such as...

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How businesses can move to a paperless future

How businesses can move to a paperless future

In the past, all businesses were reliant on paper processes and printing for day-to-day operations. Over time, as businesses have implemented new technologies, they have also reduced their paper consumption, and the move to remote and hybrid work has only further...

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Video Testimonial – James Barker

Video Testimonial – James Barker

My name is James Barker and I’m the Head of Finance of Mercia Social Care. Since Jalepeno have taken over and now have the full backlog of everything that we do, everything is very straightforward. So we can communicate with Laurence and Ethan and as soon as we can...

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What can I do to counter ransomware?

What can I do to counter ransomware?

I’m Laurence Childs from Jalapeno Business Services. There’s not a lot you can do to counter ransomware because once you know you’ve got it, you’ve got it. It’s a bit like a cold really, all you can really then do is try and treat the symptoms and recover from it....

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What can I do to counter ransomware?

How can I notice dodgy emails?

In a lot of cases the grammar is bad, the spelling is bad, the way they’re laid out is bad. Some of them are very, very good, but the vast majority of them are really quite bad. Look at the email address it’s come from, look at the web links they’re trying to send you...

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What can I do to counter ransomware?

Ever had a problem with your printer?

Maybe your printer was broken, maybe it was faulty, or it was telling you that it wanted blue ink to print a black and white document. We’ve all had problems with printers at one time or another. Recently a new client of mine sent me an email: “Laurence, the printer...

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