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The latest news, updates and other articles to support and inform

Why password policies matter

Setting strong and robust passwords is an essential part of protecting your business from cyber crime. From May 2018, it will also be a requirement for businesses to create passwords that are compliant with GDPR, the new Data Protection regulation. […]

User education and mentoring – what’s it all about?

Here at Jalapeno, we don’t just support your IT systems and infrastructure. We also support your staff through our range of mentoring and user education services. The idea is to supplement your team’s existing knowledge and skills with our own […]

‘Tis the season for IT housekeeping…

For many businesses, life slows down considerably between mid December and mid January. And whilst you’ll no doubt want to spend some time with your feet up, it’s also a great time to get some essential IT housekeeping tasks done. […]

What to include in a Computer Use & IT Security Policy

Creating and implementing a Computer Use & IT Security Policy will help protect your business from a number of risks, including cyber attacks, data loss, fraud and reputation damage. The exact content of your policy will depend on the type […]

Managing your office move

Moving offices is always a challenge, whether you’re relocating to larger premises, opening an additional site or downsizing. A key aspect of any office move is the relocation of IT and communications equipment. It’s essential that downtime and operational disruption […]

Online file sharing and cloud-based backup: what’s the difference?

This is a question we’re often asked by our clients – and with good reason, as it can be a hazy area. In fact, the terms are often used interchangeably. And to add to the confusion, many people do actually […]

How to spot a scam email

Online fraud is reaching unprecedented levels, with 6.9 million cases reported every week according to Take Five Stop Fraud, a new HMRC and Microsoft awareness campaign. One of the biggest culprits is unsolicited or ‘phishing’ emails – messages that purport […]

How to save money on your print costs

At Jalapeno Business Services, we’re keen to help our clients save money and run their businesses more efficiently by investing in the right IT systems for their needs. One area where many companies could make significant savings is printing and […]

New strain of CryptoMix ransomware wreaks havoc

A new version of the CryptoMix ransomware malware is causing mayhem to businesses around the world – as one of our clients has found to their cost. We recently received a stressed phone call from the client after they discovered […]

Still on Office 2007? It’s time to upgrade!

On 10 October 2017, extended support for Microsoft Office 2007 will come to an end. That’s less than a month away, so if you’re still using Office 2007, you need to think about upgrading straightaway. Mainstream support ended some time […]