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The latest news, updates and other articles to support and inform

What’s it like to work with Jalapeno?

You may be wondering what happens when you ask us to be your Managed IT Support provider. Some companies out there will just put you straight on a contract or agree to offer ad hoc support without even bothering to […]

Are you ready for Microsoft Exchange Server ‘End of Life’ in 2020?

Other major products will also see extended support withdrawn at the same time 14th January 2020 is set to be something of a watershed date for Windows, with multiple products reaching the end of their extended support lifecycle phases, including […]

Why professional IT support is a great investment for your business

Here at Jalapeno, we’re regularly regaled with ‘IT horror stories’ from new clients who’ve had bad experiences with other providers. (We’ve even written an e-book to bring some of these together – look out for it coming to our website […]

IT project management made simple

Did you know that our IT support services include planning and implementing a wide range of IT and telephony-related projects? These range from infrastructure upgrades and ‘fixed line to VOIP’ telephony projects, to office moves and amalgamating IT systems for […]

Why password policies matter

Setting strong and robust passwords is an essential part of protecting your business from cyber crime. From May 2018, it will also be a requirement for businesses to create passwords that are compliant with GDPR, the new Data Protection regulation. […]

User education and mentoring – what’s it all about?

Here at Jalapeno, we don’t just support your IT systems and infrastructure. We also support your staff through our range of mentoring and user education services. The idea is to supplement your team’s existing knowledge and skills with our own […]

‘Tis the season for IT housekeeping…

For many businesses, life slows down considerably between mid December and mid January. And whilst you’ll no doubt want to spend some time with your feet up, it’s also a great time to get some essential IT housekeeping tasks done. […]

What to include in a Computer Use & IT Security Policy

Creating and implementing a Computer Use & IT Security Policy will help protect your business from a number of risks, including cyber attacks, data loss, fraud and reputation damage. The exact content of your policy will depend on the type […]

Managing your office move

Moving offices is always a challenge, whether you’re relocating to larger premises, opening an additional site or downsizing. A key aspect of any office move is the relocation of IT and communications equipment. It’s essential that downtime and operational disruption […]

Online file sharing and cloud-based backup: what’s the difference?

This is a question we’re often asked by our clients – and with good reason, as it can be a hazy area. In fact, the terms are often used interchangeably. And to add to the confusion, many people do actually […]