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Cost versus value – how does your IT service provider shape up?

When it comes to costs, there’s a huge amount of variation in the IT support world. The real question is: are you getting value for money? Here at Jalapeno, it’s important to us that our clients genuinely value our services – quite […]

The importance of controlling your web and email domains

Your web and email domain is the part of your website and email address that appears after www. and @ respectively. For example, our own domain is jalapeno.is. Your domain is an important business asset that needs to be managed […]

How to spot a phishing email

Phishing emails are spam emails that con you into thinking they’re genuine communications from a bona fide organisation. A typical example is an email that looks like it’s come from your bank and asks you to log into your account. […]

Why your business needs an IT investment strategy

As you’ll know if you follow our blog or receive our email newsletters, you’ll have noticed that we’ve talked a lot recently about why it’s important to update your IT infrastructure in certain circumstances. These include factors like software or […]

Windows 7 ‘end of life’ (yes, there’s more!)

OK, so we know we’ve talked a lot about Microsoft ending support for some of their products recently. (Take a look at our articles focusing on Exchange 2010 and Windows 2008 if you haven’t already.) There’s a very good reason […]

Should I upgrade or buy new IT equipment?

There comes a time when all computer equipment reaches the end of its useful life. As this time approaches, you’ll need to decide whether to upgrade the hardware or simply get rid of it and buy a new machine. In […]

End of the road for Windows Server 2008

Following on from our article in May about end of life for various Microsoft products, which focused on Exchange 2010, we’re now looking at the implications of the withdrawal of extended support for Windows Server 2008. This will take place […]

The benefits of automated systems monitoring

Here at Jalapeno Business Services, we firmly believe that prevention is better than cure. That’s why we always recommend our clients take out a Managed IT Support service, so automated systems monitoring can be set up for your business. An […]

What’s it like to work with Jalapeno?

You may be wondering what happens when you ask us to be your Managed IT Support provider. Some companies out there will just put you straight on a contract or agree to offer ad hoc support without even bothering to […]

Are you ready for Microsoft Exchange Server ‘End of Life’ in 2020?

Other major products will also see extended support withdrawn at the same time 14th January 2020 is set to be something of a watershed date for Windows, with multiple products reaching the end of their extended support lifecycle phases, including […]