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Losing your business-critical data can put you in a difficult position. From damaging your reputation to falling foul of GDPR – and even the possibility of going out of business altogether – it’s something to be avoided at all costs. […]

On 13 October 2020, Microsoft will stop supporting Office 2010. This is because all Microsoft products have a support cycle that runs for a set number of years after the product is released. Once a product reaches ‘end of life’, […]

In a recent article, we looked at phishing emails in general and how to spot them. This time, we’re focusing on the dangers of infected email attachments, as these seem to be the phishing method of choice at the present […]

Making Tax Digital is a government initiative that will require UK businesses to keep their financial records digitally and use approved software to submit information to HMRC. Whilst the programme is ostensibly designed to make it easier and more efficient […]

As you’re no doubt aware, the General Data Protection Regulation (GDPR) came into force on 18th May 2018. The legislation replaces the old Data Protection Act and places new obligations on business owners over how they collect, store and manage […]

With November just around the corner, it’s time to start thinking about how adverse weather conditions could affect your business. Last year’s winter was pretty harsh and we know some of our clients had problems with staff being unable to […]

When it comes to costs, there’s a huge amount of variation in the IT support world. The real question is: are you getting value for money? Here at Jalapeno, it’s important to us that our clients genuinely value our services – quite […]

Your web and email domain is the part of your website and email address that appears after www. and @ respectively. For example, our own domain is jalapeno.is. Your domain is an important business asset that needs to be managed […]

Phishing emails are spam emails that con you into thinking they’re genuine communications from a bona fide organisation. A typical example is an email that looks like it’s come from your bank and asks you to log into your account. […]

As you’ll know if you follow our blog or receive our email newsletters, you’ll have noticed that we’ve talked a lot recently about why it’s important to update your IT infrastructure in certain circumstances. These include factors like software or […]